Reviews, documents & more / the rest of the back office

The rest of the back office.

Reviews from real buyers, install guides where customers need them, customer accounts, the front of your shop, and the staff, sign-in and alert settings that keep it all safe.

All in the same app as the counter and the marketing tools
Reviews page with customer reviews waiting for approval, marked as verified purchase with photos
Reviews wait until you approve them.Juno with demo data
Also in Juno

The small jobs that make a shop feel looked after.

Most of these have their own page in Juno, with a short intro that says what it is for.

Reviews

Ask while it is still new

A few days after an order is sent or collected, the customer gets one email: each product with five stars. A tap opens a short form, no sign-in needed, with up to 3 photos. Off until you switch it on.

Documents

The install guide, before the parcel

Upload install guides, manuals and warranties as PDF, one guide for many products. Send them from an order, and see how often each was opened.

Customer accounts

Everything in one place for them

Orders and invoices, garage, watchlist, points and vouchers, refer a friend and the newsletter switch, in the account on your website.

Stock

Never sell the last one twice

For shops that keep their own stock: choose when a web order takes stock. Unpaid orders give it back on their own.

Announcement bar

Tell everyone at once

One line across the top of your website for a sale or holiday hours. Set the dates and it switches itself on and off.

Home page

Slides in your order

Drag the home page slides into order and switch them on or off. Switched-off slides keep their place for next time.

Staff and roles

Everyone gets their own key

Own login and a 4-digit counter PIN for each person. Owners decide what staff and managers may do.

Team alerts

Important things in your team chat

New orders, payments, new reviews, PIN lockouts and sync problems are posted to your team chat on Discord or Slack.

In the real app

The rest of Juno, with demo data.

real screens
Documents library with install guides and manuals as PDFs, linked products and how often each was opened
Install guides, linked to the products they cover.Juno with demo data
Customer page with orders from the web and the counter, lifetime spend, contact details and loyalty points
A customer with web and counter orders and loyalty points.Juno with demo data
Stock settings choosing when a web order takes its items off the stock
When web orders take stock.Juno with demo data
Juno Today page on a phone: sales so far against the daily goal and what needs doing
Today, on a phone.Juno with demo data
Safe by default

Signing in, without the hassle.

Your PIN, password and passkeys belong to your account and work on every device.

PasskeysSign in with Face ID, Touch ID or Windows Hello, no password
A code by emailA 6-digit code that works once, for 10 minutes
New device? You hear about itAn email when your account signs in somewhere new
PIN lockoutFive wrong PINs lock that person out for 5 minutes
Demo modeSwaps real customer details for made-up ones, for screenshots and training
Included in the Growth Partnership

Want the whole shop run as one?

Partners get Juno connected to a store we build and run for them, from the counter to the reviews.

Just want Juno? Book it on its own: Pricing on request.

Book a Warehouse Walkthrough →

Questions about the rest of Juno

short answers, no small print

No. Every review waits in Content → Reviews until you approve it. You can fix a typo, not the opinion. On the website, approved reviews show the title, photos and a Verified purchase badge.

One email per order, one reminder only if you want it, and a one-click "Don't ask me for reviews". Refunded or cancelled orders are left out, and counter sales only if you tick it.

In Juno you link each guide to its products, set who may see it and send it from an order. Where buyers find it on the website (their account, the product page, the shipping email) depends on the storefront: ask us what yours would have.

Discord or Slack, whichever your team uses. We set it up with you.

Yes, with an SMS service set up: customers with an Australian mobile get a text when their order ships or is ready to collect.

Juno is included in the Growth Partnership at no extra cost. You can also book it on its own: pricing is on request, because it depends on your shop and what we connect. Ask us in the demo.

See the whole back office, live.

In the demo we walk through Juno with demo data, from the counter to the reviews.

Bring these to the demo
> your most-asked "how do I fit it?"> a review you wish you had> your staff list
we'll show you around